Stay is an online casino that offers a wide range of games, including roulette wheels and various types of slot machines. The website has been around for several years, providing players with a secure and user-friendly experience.
Brand Overview
The Stay brand was established in 2014 by a company called Direx N.V., which is registered in Cyprus. This online casino operates under a sublicense from Curacao eGaming, which allows it to offer its services to a global audience. The website has undergone several renovations and redesigns over the years to keep Stay casino up with market trends and provide an improved user experience for its players.
Registration Process
To start playing at Stay, users need to create an account on their website. This can be done quickly by providing some basic information such as name, email address, password, date of birth, and mobile number. Users also need to agree to the terms and conditions of the casino. After submitting this information, a confirmation email will be sent to the user’s registered email address, which needs to be verified in order for the account to become active.
Account Features
After verifying their email addresses, users can start accessing various features on their accounts. These include the ability to deposit and withdraw funds using different payment methods, as well as access to a wide range of games offered by Stay. Users also have an overview page that provides information about their current balance, deposits, withdrawals, bonuses, and game history.
Bonuses
Stay offers several types of bonuses for new players, including no-deposit free spins, welcome bonus packages, reload promotions, and cashback offers. No-deposit free spins are available to users immediately after creating an account without needing a deposit, while the welcome package is available over the first few deposits made by new players.
Payments and Withdrawals
Stay provides various payment options for both deposits and withdrawals. These include popular e-wallets like Neteller and Skrill, as well as traditional methods such as Visa and Mastercard credit cards, bank transfers, and online banking services. The minimum withdrawal amount is typically around 20-50 Euros depending on the method chosen.
Game Categories
The games at Stay are divided into several categories to make navigation easier for users. These include classic slots, video slots, table games (such as blackjack and roulette), card poker games, jackpots, progressive slots, and live casino games that stream from studios worldwide. There is also a search function available on the website.
Software Providers
Stay collaborates with multiple software providers to provide its users with an extensive library of over 1,000 different games. These include popular companies like Microgaming, NetEnt, Evolution Gaming, Quickspin, and Pragmatic Play.
Mobile Version
The Stay mobile version is designed for use on a wide variety of devices running both iOS and Android operating systems. The website can be accessed through any web browser that supports HTML5 technology and will automatically adapt to fit the screen size. This means users don’t need to download an app, making it easy to access games from anywhere.
Security and License
The security measures implemented by Stay are designed to protect players‘ personal data and financial transactions from unauthorized access. They use a combination of 128-bit SSL encryption and Secure Sockets Layer (SSL) technology, which is supported by certificates issued by well-established brands like COMODO.
To operate in the industry legally, Stay is licensed under sublicense number 1668/JAZ of Curacao eGaming, one of several active licenses they currently hold. This ensures that all games on their platform are fair and meet strict safety standards.
Customer Support
The customer support services provided by Stay include assistance via email at support@staycasino.com, online chat (which is available in multiple languages, including English, German, French, Spanish, Italian, Portuguese, Dutch, Swedish and Norwegian) between 8:00 AM – midnight EET, a comprehensive Frequently Asked Questions section on their website that covers issues such as bonuses, deposits, payments, games, mobile compatibility, account management, security and many other frequently asked questions. Unfortunately, phone support is not available.
User Experience
The Stay website offers an easy-to-use interface for its users, with clear menus that direct them to various sections of the site. The home page also provides access to important information such as ongoing promotions, a daily jackpot winner announcement section and news from top gaming providers.
Each game on their platform is listed along with its respective description. Stay has optimized performance so games load quickly even on slower internet connections.
The search function provided by the website enables users to locate specific slots or other types of entertainment with ease and browse through new additions using a filter feature that can narrow down results based upon type, genre, software provider, etc., resulting in quick discovery for those who are trying something completely different from their usual picks.